Return Policy
At Radiantly Healthy MD, we care about product quality and customer satisfaction. Because many of our products are supplements and wellness items, we follow a careful return policy to protect product integrity and customer safety.
Final Sale Items
Due to the nature of supplements and wellness products, most items are final sale and non-returnable once purchased. We are unable to accept returns of opened, used, or unsealed products.
Damaged or Defective Items
If your item arrives damaged, defective, or in less-than-perfect condition, please contact us as soon as possible. Include your order number, a description of the issue, and photos of both the product and packaging.
After review, eligible damaged or defective items may be replaced or refunded.
Incorrect Items
If you receive the wrong item, please contact us promptly with your order number and photos of the item received. We will review the issue and work with you to make it right.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank, credit card company, or payment provider.
Shipping charges are generally non-refundable unless the refund is related to an approved damaged, defective, or incorrect item claim.
Cancellations
If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellations once an order has been processed, packed, or shipped.
Medical Disclaimer
Products sold by Radiantly Healthy MD are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider before beginning any new supplement.